Arrival and Departure
The rooms are available from approx. 2:00 pm. Should you be unable to arrive in time for dinner (by 6:00 pm) on the day of your arrival, please let us know.

Room numbers and floors
Cannot be guaranteed. Of course we will do our best to take your wishes into account.

Packages
Our package offers are based on the price of a standard double room. For all other types of room we apply a surcharge.

Surcharge for single use of double room
For double rooms for single use we apply a 50% surcharge to the price of the 3/4 board.

Cancellation
Cancellations by the Guest in the Case of Reservations without Any Form of Advance Payment
The right of withdrawal as laid down in the Consumers’ Code is not contemplated – however, we are willing to apply the following conditions for withdrawal.

In the event you wish to cancel your reservations or if you anticipate arriving late or departing prematurely, you must notify (by e-mail or fax) the lodgings establishment within the deadlines listed below.
Up to 30 days, at the latest, before the agreed-upon day of arrival, the lodgings contract can be cancelled without the guest having to pay any cancellation penalties. In this case, the lodgings establishment has no claim to compensation for damages.
However, if the lodgings establishment learns, between the 30th day before the agreed-upon day of arrival and the day of arrival, itself, of the cancellation or late arrival or premature departure, the guest is liable for the following cancellation penalties:

Cancellation / notification of late arrival / premature departure 15 days, at the latest, before the day of arrival: 40% of the agreed-upon total price or, in the case of late arrival and/or premature departure, 40% of the price for the days between the agreed-upon and the actual day of arrival and/or day of departure;
Cancellation / notification of late arrival / premature departure 8 days, at the latest, before the day of arrival: 60% of the agreed-upon total price or, in the case of late arrival and/or premature departure, 60% of the price for the days between the agreed-upon and the actual day of arrival and/or day of departure;
Cancellation / notification of late arrival / premature departure less than 8 days before the day of arrival: 70% of the agreed-upon total price or, in the case of late arrival and/or premature departure, 70% of the price for the days between the agreed-upon and the actual day of arrival and/or day of departure.
In the event that the guest does not make use of the reserved accommodations for the agreed-upon period of time without cancellation, or in the event the guest arrives late and/or departs prematurely without notification by e-mail or fax, the guest will be charged 70% of the agreed-upon total price or, in the case of late arrival and/or premature departure, 70% of the price for the days between the agreed-upon and the actual day of arrival and/or day of departure.
The agreed-upon price is defined as the total price stated at the time of the booking.
In the event that not all of the booked beds are occupied or are cancelled (including due to late arrival and/or premature departure), the aforementioned provisions apply only to the agreed-upon price of the unused and/or cancelled beds (including due to late arrival and/or premature departure).
 

Non-smoking rooms
The hotel is a non-smoking hotel.

Deposit
We reserve the right to charge a deposit of € 200 per room with your booking:
Hotel Hohe Gaisl
Cassa Raiffeisen Brunico
IBAN: IT 53 F 08035 58242 000300009253
International account number
BIC: RZSBIT21005 Bank Identifier Code
If a deposit was requested your booking is binding after receipt of the deposit. If no deposit was requested your booking is binding immediately.

Payment method
We accept cash or crossed cheques.
We ask for your understanding that we do not accept credit cards, EC-cheque cards, and debit cards.

Weekend
Weekend bookings are possible at all times. We ask for your understanding that they can often be booked only at short notice.
For stays of less than 3 days a supplement of 8-15 Euro per person per day is charged, depending on room category.

Hikes
The use of all content, route descriptions and data is at the user’s own risk. Descriptions, routes and images are only illustrations of the tours and do not represent information on the risks and dangers and current situation of the routes.
No liability is accepted for the accuracy of any descriptions of routes and tours, not for their up-to-dateness, quality and completeness.
The user alone is responsible for obtaining all information on the current status and actual risks and dangers of any planned activity before starting out this activity.
The user alone is responsible for selecting only those activities that suit his personal ability and to select the appropriate equipment and clothing for the given circumstances.
The user must comply with all local laws, regulations, prohibitions and restrictions.